Marketwize Web Design Ltd will not carry out any work directly on a client website unless authorised to do so in writing by the client. The work Marketwize Web Design Ltd complete can NOT have a negative effect on a your websites rankings in search engines, therefore you as a client of Marketwize Web Design Ltd agree to exclude Marketwize from any liability due to a drop in positions. Marketwize Web Design Ltd cannot be held responsible for URLs being dropped by a search engine for any reason. Marketwize Web Design Ltd do not represent that a clients URL will achieve an increase in search engine position, within a particular search engine as a result of using any of our services. To the maximum extent allowed by English law, Marketwize Web Design Ltd and any of their directors, members, subsidiaries, affiliates, service providers or employees shall not be liable for any direct, indirect or consequential losses including negligence, or for interrupted communications, lost data or lost profits, arising out of or in connection with the services provided hereunder.

We only start to implement orders once we have received the payment in full from a customer. Marketwize Web Design Ltd informs you that once a payment has been received NO REFUNDS CAN BE GIVEN under any circumstances.

Pay on results:

The Customer shall pay the 50% of the contract value in advance of any work being completed by Marketwize Web Design Ltd. FULL SETTLEMENT without exception for all outstanding fees are to be paid within 7 working days of Marketwize Web Design Ltd issuing a report in showing a minimum of one of a clients keywords occupying a place in the top 10 positions of google.
If payment is not received following 7 working days of the invoice being sent, Marketwize Web Design Ltd will charge interest on the amount outstanding from the due date to the date of receipt by Marketwize (whether or not after judgment), at the annual rate of 4% above the then current base lending rate of LloydsTSB Bank plc, accruing daily and compounded quarterly;
The final 50% fees are payable regardless of the results if:
I. a customer changes the website or in any way hinders the progress of the website. If the Customer has removed any of the Services, changed Keywords, changed domains, interfered with the link building or not complied with the request and advice of Marketwize Web Design Ltd;
II. the Customer has acted in a way that the Director’s of Marketwize Web Design Ltd consider, at their sole discretion, is detrimental to achieving the first page listing;
III. the Customer has interfered with or impaired the Service;
IV. the Customer’s website has not been available for more than 99% of the 6 month period;
V. the Customer has breached any national or international law; and
VI. there are other factors outside of the control of Marketwize Web Design Ltd that have prevented or inhibited its ability to provide the first page results.

Download Terms and Conditions in PDF Format

Complaints Procedure:

To raise a complaint please email info@marketwize.co.uk – all complaints are taken seriously.